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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each page. A pop-up window will open. It comprises elaborate info about all the operations that you can perform on the page in question. Each popup opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have a wide library of how-to video clips explaining how to work with our Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the answer you searching for, take a glance at our comprehensive Frequently Asked Questions section, which includes questions asked by real people and offers practical solutions. We periodically update our Frequently Asked Questions database with new questions & answers in order to cover all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can get in touch with our excellent team of support engineers available 24-7-365 and eager to assist you with any question. Each support ticket you send will be answered within 1 hour (the average response time is only 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 307501

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com